Account Executive

Job description

We’re client obsessed, one team and enterprising

We’re media hounds, news junkies and analyst buffs
We’re creating real media intelligence

Isentia is the Asia Pacific’s leading media intelligence and insights company providing services to the world’s biggest brands and organisations. Powered by cutting-edge technology and a team of world class experts, our mission is to help businesses leap-forward where only genuine insight can take them.

We’re growing in Australia, New Zealand and across Asia. We are seeking a talented Account Executive to be based in our Brisbane office working closely with our Client Solutions team, to assist Communications professionals across a range of corporate and government accounts.   

What can you expect in this role?

  • You will be the key point of contact for clients within your portfolio, providing the highest possible level of service
  • You will be responsible for the end-to-end servicing of clients’ media requirements across all formats
  • You will be alerting our clients to breaking news and relevant media issues by telephone
  • Regularly contacting and providing solutions to assist our clients with their communications requirements
  • You will take ownership of your relationships; update client requirements, identify upsell opportunities as well as provide support for our range of products
  • Collaborate with the account management and sales team to understand the needs of your clients 
  • Develop strong and effective relationships with your colleagues to grow your client portfolios
  • Enjoy the variety of the media landscape and working within a friendly high performing team


Who are you?

  • You are extremely media savvy and have a genuine interest in news and current affairs with the ability to identify what issues are important to our clients
  • You think on your feet, prioritise and can multi task in high pressure situations
  • You are an excellent team player who enjoys a fast-paced environment
  • You are a problem solver who will be able to identify potential issues for clients and resolve them
  • You're a passionate communicator, with an excellent phone manner, great listening skills along with a call first mentality
  • Experience with CRM Salesforce is desirable 

Who are we?

Isentia is the Asia-Pacific region's leading media intelligence company; we're a client-centric organisation where you can really add value to our clients' businesses. Our clients are diverse, ranging from globally renowned brands right through to start-ups and not for profit organisations.


We provide our team members with constructive feedback to foster their career growth, and you will have many opportunities to work with fun and talented people.  We also have an open and inclusive culture where we embrace opportunities to do better and we celebrate achievements wildly.


We are an equal opportunity employer that is dedicated at providing a working environment which embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of your application.


We offer an opportunity to work with a great team of talented, innovative and passionate people across the Asia-Pacific and access to our innovative search technology, comprehensive coverage and expert research. We also offer competitive salary and a heap of benefits like discounted private health insurance, free fruit at work, free flu shots and great social events.



If you are interested in joining this dynamic organisation in a key role, then please apply now.