Salesforce Administrator

Job description

  • We’re media hounds, news junkies and analyst buffs
  • We’re creating real media intelligence
  • We want you to join our winning culture


Do you want to utilise your core skills around Salesforce and be part of an awesome winning team? Are you looking for your next step? We here at Isentia are looking for you as our Salesforce Administrator. 


We’ve acquired leading talent and businesses from around the world to form two award winning business streams: Media Intelligence and Research and Insights. Powered by industry-leading technology and inspired by our team of world-class experts, our mission is to help businesses leap forward, into places only genuine insight can take them.


Reporting to the Sales Operations Manager, as a Salesforce expert, you will be working closely with the sales and client success teams, helping to maintain and utilise our CRM to gain the maximum value for our business and clients.


What we need from you:

  • A track record in driving best-practise sales systems and processes
  • To be a SME in Salesforce and experience driving its utilisation
  • Knowledge and awareness of competitor behaviour and strategy
  • Capable of hands on problem-solving, with ability to generate ideas and solutions
  • Experience in successfully working with geographically dispersed sales teams. 


Key Responsibilities:

  • Work with the sales and client success teams to ensure targets are exceeded across the region
  • Conduct reporting and forecasting, identifying areas for improvement for sales teams and individuals
  • Drive our winning and competitive sales environment where we succeed and celebrate
  • Build and maintain outstanding client service levels to drive future growth
  • Manage profitability through the monitoring of metric attainment.


Who are we and what else do you need to know?

Isentia is the Asia-Pacific region's leading media intelligence company; we're a client-centric organisation where you can really add value to our clients' businesses. Our clients are diverse, ranging from globally renowned brands right through to start-ups and not for profit organisations.


We provide our team members with constructive feedback to foster their career growth, and you will have many opportunities to work with fun and talented people.  We also have an open and inclusive culture where we embrace opportunities to do better and we celebrate achievements wildly.


We are an equal opportunity employer that is dedicated at providing a working environment which embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of your application.


We offer an opportunity to work with a great team of talented, innovative and passionate people across the Asia-Pacific and access to our innovative search technology, comprehensive coverage and expert research. We also offer competitive salary and a heap of benefits like discounted private health insurance, free fruit at work, free flu shots and great social events.


If you are interested in joining this dynamic organisation in a key role, then please apply now.