Transcript Coordinator

Job description

A fantastic full time opportunity has become available in our Wellington office for a media savvy person to join our Transcription team as the evening Transcription Coordinator.  This role would suit a motivated individual who loves current affairs and has the ability to prioritise in a fast paced environment.


The Transcription team provides quality verbatim transcripts of audio from television, radio and media conferences as ordered by our clients. The work is fast-paced, varied and requires an astute understanding of priority and queue management.


If you worked as a Transcript Coordinator what would you have done last week?

  • Worked closely with the Transcription Team Leader to ensure the smooth evening operation of the Transcription queue.
  • Worked in a fast-paced environment with a team of passionate people to deliver a premium service to a range of clients across both the government and private sector.
  • Transcribed a variety of news stories, media conferences and interviews on a range of topics and delivered them on a tight turnaround.
  • Assisted in managing the team's workload with a great sense of urgency and high attention to detail.
  • Liaised with our Account Executive teams in order to deliver the best possible service for our clients.
  • Worked your Monday-Friday 2:30pm – 11pm shift. 


Who are you?

  • You have a genuine interest in news and current affairs and love working in an environment that constantly changes.
  • You have a sound knowledge of current affairs and public figures.
  • You thrive under pressure and know how to think creatively in order to meet strict deadlines.
  • You are comfortable liaising with client service teams as well as directing the team on priorities during busy periods.
  • You can determine priorities when it's busy and are able to work well both independently and collaboratively in order to achieve goals with minimal supervision.
  • You're positive, keen to learn and want to be part of a great team.
  • You have exceptional spelling and grammar and are passionate about the quality of your work.
  • You are an experienced and quick typist with a thorough understanding of Microsoft Word.
  • Have preferably used a pedal in your past transcription.

Who are we and what else do we offer?


Isentia is the Asia-Pacific region's leading media intelligence company; we’re a client-centric organisation where you can really add value to our clients’ businesses.


Our clients are diverse, ranging from globally renowned brands right through to start-ups and not for profit organisations.


We provide our team members with constructive feedback to foster their career growth, and you will have many opportunities to work with fun and talented people.  We also have an open and inclusive culture where we embrace opportunities to do better and we celebrate achievements wildly.

We offer an opportunity to work with a great team of talented, innovative and passionate people across the Asia-Pacific, as well as access to our innovative search technology, comprehensive coverage and expert research. We also offer competitive salaries and a heap of benefits, free fruit at work, free flu shots and great social events.


If you are interested in joining this dynamic organisation in a key role, then please apply now.